Privacy Policy

Information we handle

We handle account details such as your email address, authentication identifiers, and basic profile information returned by a sign-in provider. If you sign in with Google, we use the account information needed to authenticate you; we do not request access to your Gmail or Google Drive.

We also handle property searches and addresses, ownership claims and review status, home facts, suggested corrections, enhancements, dates, vendors, owner-reported costs, photos, documents, collaborator details, and the sharing choices you make. Our service providers may process technical information such as IP address, device and browser details, and service logs needed to operate and secure the site.

How we use it

We use information to find property records, manage sign-in and claims, store and display your home chronicle, control access, process corrections, prepare homeowner-selected PDF summaries, answer support requests, protect the service, and administer payments when checkout is enabled. Property facts can come from public records and licensed data providers and may be inaccurate; owner-submitted information is identified separately.

Who can see a record

Basic property information and licensed or public-source facts may be displayed to visitors. Homeowner uploads and private chronicle details are controlled by account access and record visibility settings. Approved owners and authorized collaborators may see information their roles permit; authorized administrators may access it to review claims, respond to requests, and operate the service. You can choose the contents of a PDF and share it yourself without granting the recipient account access. If an agent or appraiser requests an in-app report, the current approved owner must approve access and choose whether costs, vendors, and enhancement photos are included. That view-only access expires and can be revoked; private receipts are excluded.

We do not send private homeowner updates, receipts, or photos to tax assessors. We do not sell your private uploads or receipts. Please remove or cover card numbers, bank details, account numbers, and unrelated personal information before uploading; files are not automatically redacted.

Services involved

Supabase provides authentication, database, and file storage; Vercel hosts the website; Google supplies address and exterior imagery services and, if you choose it, Google sign-in. Property facts may come from ATTOM and public sources. Stripe processes a payment if paid access becomes available. These providers process information as needed to deliver their respective services, subject to their own applicable notices. We do not receive your complete payment card number from Stripe.

Keeping and correcting information

We retain account and property information while needed to provide the service, maintain the property chronicle, resolve disputes, and meet applicable obligations. A home record can outlast a particular owner; transferring a home should not expose a prior owner’s private account or payment data. To request access, correction, removal of personal information, or account deletion, email support@getmyhomedna.com. We will verify the request and explain any information that must remain for legitimate recordkeeping or legal reasons.

Security and changes

We use authentication, role-based access, and private file storage controls to protect records. No online service can promise absolute security. We may update this notice as the product changes; the effective date above will change when we do.