Terms of Service
Effective October 26, 2026. These terms describe the MyHomeDNA property record service. By creating an account or using homeowner features, you agree to these terms and our Privacy Policy.
Accounts and home claims
Keep your sign-in credentials secure and provide accurate information. A claim is a request for review, not proof of legal ownership. MyHomeDNA may approve, reject, revisit, or revoke a claim or collaborator role when needed to protect a property record. Do not claim a home or invite someone unless you are authorized to do so.
Records you add
You are responsible for the accuracy and legality of the text, images, and documents you submit and for having the right to upload and share them. Do not upload payment card numbers, bank account details, someone else’s private information without permission, malicious files, or material that infringes others’ rights. You keep your rights in your content and permit MyHomeDNA to store, process, display to authorized users, and produce owner-selected exports as needed to provide the service.
Property facts and sharing
Third-party and public property data can contain errors or become outdated. Owner-reported updates and supporting documents are not independently verified unless marked otherwise. MyHomeDNA is an organizational record, not an appraisal, inspection, title report, insurance determination, or guarantee of a property’s condition or value. Review any exported PDF and its recipients before sharing it. You control what is included in a PDF; the original private evidence remains subject to account permissions.
Fees, ongoing service costs, and future pricing
The current initial Home Record unlock fee is $99 per home for an approved ownership, plus applicable tax and less any valid discount. The amount due is displayed before you authorize payment through Stripe. This purchase is a one-time transaction; it does not enroll you in automatic recurring billing. Claim approval comes first. A payment or discount code does not establish ownership.
Providing MyHomeDNA involves ongoing database hosting, secure document and photo storage, licensed property data, address and imagery services, security, support, and platform maintenance. To support these costs, MyHomeDNA may introduce annual service plans, usage-based fees, paid data refreshes, storage tiers, or charges for additional features in the future. The initial unlock price does not fix the price of future services or additional features.
Before a new ongoing fee is proposed for your account, we will provide at least 30 days’ advance notice by email and an in-account notice describing the price, billing frequency, included services, start date, and cancellation terms. A future recurring plan requires your separate, affirmative agreement before enrollment or charging. Continuing to use MyHomeDNA, previously paying an unlock fee, or accepting these terms alone does not authorize recurring charges.
Purchases made before October 26, 2026 remain subject to the pricing and access commitments made at the time of purchase. This update does not retroactively convert those purchases to an annual subscription or reduce purchased access because a customer declines a new plan. Any change to an existing purchase’s billing or access commitments requires a separate agreement with that customer. Customers purchasing under these updated terms will also receive the disclosures and choice described above before any future ongoing fee applies.
No future annual rate or start date has been set. Before any future plan is offered, its notice will explain which services remain available if you decline and the options available to export your records. We will not automatically charge a stored payment method or delete records solely because you decline a proposed plan. Existing privacy, ownership, security, and legal restrictions continue to apply.
For a payment, refund, or pricing question, contact support@getmyhomedna.com with the email used at checkout; do not email payment card details.
Continuity of a home record
Property history may continue when ownership changes. Access for a former owner can end while permitted property history is preserved for the next approved owner, subject to privacy and record review. A new owner does not receive a prior owner’s account credentials or payment information. We may restrict, correct, or remove material to protect people and the integrity of the record.
Availability and changes
Features may change as MyHomeDNA develops, and some third-party imagery or data may be unavailable for a particular address. We may suspend access for abuse, security issues, or legal requirements. We may update these terms and will change the effective date when we do. Contact support@getmyhomedna.com with questions.